Yeah.. dodgey alright.
Tonight i get a call from American Express saying there something wrong with my card. Thinking it could be a scam to get credit card details, etc they gave me a (tollfree) callback number to call.
Still not totally convinced even with a callback number to call (because at a quick check I couldnt find it on the amex website), when they asked for verification of my account details I gave some bogus information. Some of it they picked up, but not all. Dodgey!!! Fortunately, for my piece of mind I got them to read out correct details to me. But FFS... they should have picked up on the false information!!!
Guess who's gonna be calling up to make a complaint 2morlo!!
And if anybody asks, yes I believe it was actually an Indian call centre, but that really had nothing to do with it. The gentleman was polite, well spoken and I could understand him perfectly. And thats how a call centre should be.
Compare that to a call i had previously asking for money. As soon as I said no, i'm not going to donate money the woman hung up on me without even a goodbye. She was from Tasmania, Australia.
Tags: American Express.
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